For new clients - once you are set up on the system with your password I can book you into your class and you can enrol by following instructions below.
For existing clients
You will receive an email reminder when you have 2 classes left in your block, so you can enrol on a new block of 6 classes.
Login to ClassSwap Click on the big green 'R' to enrol on the block of 6 classes.
You will be sent an invoice which you can pay in the normal way
Important: Please ensure you use any swap credits you have before enrolling on a new block of classes.
'View my classes here' will show your booked classes and how many swap credits you have available. You can also cancel classes directly from here.
If cancelled within 6 hours of the class you will receive a credit to use in another class or to add on to the end of your block. Swap credits will expire in 8 weeks.
To use your swap credit, click on 'Take up' and choose the class you want to swap to. (You won't see classes you are already enrolled on).
You have option to sort the ‘Take up’ page. Green arrow will sort all classes by date order. Orange arrow will sort by class ie Monday 9.15am, Monday 10.30am, Friday 5.30pm
If you see exp* it means the credit has expired as it is more than 8 weeks since your original swap credit was generated.
If the date you want to book isn't showing, you may have to wait until after your next class, as it works by rolling on week by week up to 8 weeks ahead. If it is not your regular class it could be full.
If you no longer have a reservation, you can come to a drop in class, subject to availability. Login and select 'Single class', book the date you want and you will receive an invoice for £10 for one class
You can download the new Classsswap to your mobile device so you can manage bookings without having to login. (I can't make this work but depends on your device)