Simple instructions:
- Re-enrol on a new block when you are nearing the end of your block of 6. Cancel a class within 8 hours to receive a swap credit. Take up another class to use your swap credit. Swap credits expire after 9 weeks
In a bit more detail for new clients:
To enrol
- Login to ClassSwap https://www.classswap.co.uk/login/
- Make sure you have used all your swap credits before enrolling
- Click on the big green 'R' next to your reserved class to enrol on the block of 6 classes.
- Check the dates before enrolling and message me if incorrect
- You will be sent an invoice detailing booked dates with payment information.
Cancelling and swapping
- 'View my classes here' will show your booked classes and how many swap credits you have available. You can also cancel classes directly from here.
- If cancelled within 8 hours of the class you will receive a swap credit to use in another class or to add on to the end of your block. You can swap multiple times but the swap credits will expire after 9 weeks from the original booking.
- To use your swap credit, click on 'Take up' and choose the class you want to swap into. You won't see classes you are already enrolled on or classes more than 9 weeks in advance.
- You can cancel/book a class up to 8 hours before the class starts. If you want to join a class at shorter notice contact me to check availability and book.
- When you cancel a class, it is best to use the swap credit immediately to book another class to ensure a place and prevent premature reminders to re-enrol.
- You have option to sort the ‘Take up’ page. Green arrow will sort all classes by date. Orange arrow will sort by your class.
- When there are 6 advance classes available on the system you will receive a reminder to enrol on the next block of 6.
- As long as you have used up all your swap credits, you will be able to re-enrol for your next 6 week block