For existing clients
You will receive an email when you have 2 classes left in your block, so you can enrol on a new block of 6 classes.
Login to ClassSwap Click on the big green 'R' to enrol on the block of 6 classes.
You will be sent an invoice which you can pay in the normal way
'View my classes here' will show your booked classes and how many swap credits you have available. You can also cancel classes directly from here.
If cancelled within 6 hours of the class you will receive a credit to use in another class or to add on to the end of your block. Swap credits will expire in 8 weeks so use up any credits before you enrol on your next block
To use your swap credit, click on 'Take up' and choose the class you want to swap to. (You won't see classes you are already enrolled on). The ‘Take up’ page has 2 views, the default is all classes by date order sorted by using the right green arrow, or sort by class days using the left orange arrow
If you see exp* it means the credit has expired as it is more than 8 weeks since your swap credit was generated.
If the date you want to book isn't showing, you may have to wait until after your next class, as it works by rolling on week by week up to 8 weeks ahead. If it is not your regular class it could be full, but you have a reservation for your regular class, so it will always be available to you until you cancel it
If you haven't been able to attend recently, and don’t have a reservation, you can come to a drop in class, subject to availability. Login and select 'Single class', book the date you want and you will receive an invoice for £10 for one class
For new clients to set up please follow these instructions:
1. Visit to ClassSwap Login. I will have already registered you so click on ‘Set password here’ - DO NOT click on ‘New registration’ as you are already registered.
3. Enter your email address and follow the instructions provided to set up a password.
4. Once your password is set up follow the link above but this time log in.
5. Agree to the GDPR agreement. This will enable you to enrol on classes, post swaps, and take up vacant places. Follow instructions for existing clients to continue